Privacy Policy
Effective Date: 12/02/2025
Last Updated: 14/04/2025
Streamline Pvt Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our website (https://app.thestreamline.io) and mobile application (Streamline). By accessing or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of personal information to enhance and provide our services effectively. The information we collect includes:
A. Personal Information Provided by Users
- Email Address
- First and Last Name
- Phone Number
- Address, State, Province, ZIP/Postal Code, City
- Social Media Profile Information (if signing in via third-party authentication such as Facebook, Twitter, etc.)
B. Information Collected from Devices
- Phone Number: We may collect your phone number during registration or sign-in. This is primarily used for verifying your identity, ensuring account security, and enabling essential features like two-factor authentication or communication through our platform.
- Phonebook (Contacts List): We may request access to your contact list to enhance the functionality of our services.
- Camera (Pictures): Our application may require camera access to enable features such as uploading profile pictures or scanning QR codes.
C. Automatically Collected Data
When you access our services, we may automatically collect:
- Device information (e.g., IP address, browser type, operating system)
- Usage Data (e.g., interactions with the website, app logs, page visits, duration of visits)
- Cookies and Tracking Technologies (see Section 6 for more details)
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Personalize user experience
- Process transactions and manage accounts
- Communicate with users regarding updates, security alerts, and support
- Comply with legal and regulatory obligations
- Analyze and enhance user interactions through Google Analytics
- Facilitate marketing campaigns via Email Marketing Services (e.g., MailChimp)
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Trusted third-party vendors for analytics, hosting, and security
- Legal Compliance: When required by law, legal process, or to protect our rights
- Business Transfers: In case of mergers, acquisitions, or business restructuring
4. Data Security & Retention
We implement industry-standard security measures to protect your personal information. However, no transmission method over the internet is 100% secure. We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
5. Your Rights & Choices
Users have the following rights regarding their personal data:
- Access and Update: Modify personal data through account settings
- Opt-Out of Marketing: Unsubscribe from promotional emails
- Request Data Deletion: Contact us to request data removal
To exercise these rights, email us at support@thestreamline.io.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Users can manage cookie preferences through browser settings.
7. Third-Party Services
Our services integrate with third-party platforms such as:
- Google Analytics: Tracks and reports website traffic
- MailChimp: Manages email marketing campaigns
These third-party services have their own privacy policies, and we encourage users to review them.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated "Effective Date." Continued use of our services after such changes constitutes acceptance of the revised policy.
10. Contact Information
For any questions or concerns regarding this Privacy Policy, you may contact us through the following means:
- Email: support@thestreamline.io
- Website Support Page: https://app.thestreamline.io/support
- Mailing Address: 808 - SNS Platina, near Reliance Market, Vesu, Surat, Gujarat 395007, India